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Case Studies

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BPO Warehouse Operations Case Study
27 April 2026

Optimising multi-site warehouse operations for Chinese e-commerce leader: deploying 200 FTEs for 110% efficiency with a unified BPO solution

A leading European commercial vehicle manufacturer with production facilities around the world required a large,…

BPO Trade Marketing Case Study
6 April 2026

Deploying a nationwide trade marketing team for double-digit sales growth annually

A leading domestic appliances manufacturer with a presence in over 70 countries sought a trade…

BPO Manufacturing Case Study
24 February 2026

Achieving a complete transformation in service call visibility, compliance, and satisfaction in two countries

Our client, a longstanding manufacturer of electronic goods with operations in over 70 countries, needed…

BPO Truck Manufacturing Case Study
10 February 2026

Implementing quality and governance at scale for Brazil’s largest truck manufacturing plant: delivering 100 inspectors and 99.98% KPI record

The client, an online retail giant with global warehousing and logistics operations, sought a Hub-fluent…

BPO Retail Market Case Study
15 December 2025

Achieving standout brand presence in a saturated national retail market

A global smartphone manufacturer based in China required sales and field marketing services to help…

BPO RE Asset Management
4 December 2025

Bringing expertise and clarity to RE asset management for Spanish multinational

A Spanish multinational’s real estate servicer needed to overhaul its asset portfolio, comprising tens of…

BPO Aluminium Exporter
27 October 2025

From production to dispatch: an outcome-based BPO solution brought simplicity to major Spanish exporter

A well-established Spanish aluminium producer exporting over 70% of production sought operations and quality management…

BPO Delivery Hub
7 October 2025

Capillary delivery hub expansion nationwide: 1.8K onboardings and 2.5K location launches in under 2 years

The client, an online retail giant with global warehousing and logistics operations, sought a Hub-fluent…